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Store Policies
Note: All policies are subject to change without notice.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
Returns & Exchanges
100% customer satisfaction guaranteed! Purchaser may return the products purchased within 14 days of receiving the products for a full refund (excluding the shipping charges) Or purchaser may exchange product for the same product if damaged during shipping. All returns and exchanges must be accompanied with original invoice, un-damaged, not worn, un-washed, un-altered, un-soiled, and needs to be suitable for resale. Resale ability to be determined by Shinobi Gear Inc.
There will be no refunds or exchanges on all custom items and special order items unless due to manufacturer's defect. Any merchandise deemed to be defective by Shinobi Gear Inc. will be exchanged for exact same product or issued a store credit.
Customers are responsible for all shipping and handling charges on returned or exchanged merchandise. All merchandise must be returned in its' original packaging. It is recommended that you insure the returned merchandise and ship requiring a signature upon receipt.
Due to the nature of Martial Arts and/or Martial Arts Training, Shinobi Gear, Inc. cannot and will not be liable for any damages to product as a result of said Martial Arts and/or Martial Arts Training. Unless due to manufacturer's defect and falls and/or is within the (14) day return policy. Manufacture's defect to be determined by Shinobi Gear, Inc. Furthermore Shinobi Gear, Inc. cannot and will not be liable for any damages to product/products as a result of misuse and/or abuse of said product/products in all manners and activities within and including but not limited to all Martial Arts realated activities and/or training, and including but not limited to all activities and/or training not related to and/or not within Martial Arts activities/training.
In order for us to process your refund or exchange it is required of you to fill out our "Refund and Exchange Form" copy and include it with your returned merchandise. Please click on the link here: 
*Please allow 2-4 weeks for all returned and/or exchanged merchandise.
Privacy Policy
A customers privacy is extremely important to us at Shinobi Gear Inc.
Our commitment to your privacy
Shinobi Gear Inc. privacy policy was established to represent our commitment to provide you, the customer with not only the highest quality products and services available but also the highest level of integrity in protecting your privacy.
When you shop (order) from Shinobi Gear Inc. we collect the following information: your name, shipping address, city, state/province, country, & email address. Your telephone number is optional. We use this information you provide to us when placing an order and only to complete that order. We do not share, trade or sell any information you provide, to any individual or organization. We do not collect any credit card numbers. (Credit card orders are placed through PayPal, PayPal payments pro and is subject to PayPals' policies). If you provide us with a seperate shipping address the information provided will only be used to ship the order and to confirm receipt of the order. As above, we do not share, trade, or sell any information you provide, to any individual or organization.
Information Security
We utilize security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure, accidental loss, alteration, or destruction.
Third party links to our website
Shinobi Gear Inc. our subsidiaries, or any affiliates are not responsible for the practices employed by any third party (Web Sites) linked to or from our Web Site nor the information or content contained therein. You will be subject to the third parties' (Web Sites) policies and procedures. Not ours. Often links to other web sites are provided soley as pointers to information on topics that may be useful to the users of our Web Site.
Weapons & Training Weapons Policy
Please take note that Martial Arts Weapons and/or Training Weapons shown and/or listed on these pages are solely for training, demonstrative purposes, and for display. Martial Arts Weapons and/or Training Weapons should be used responsibly and under proper supervision. Certain Martial Arts Weapons and/or Training Weapons cannot be sold to minors under the age of 18 (Eighteen) including all sharp bladed (Live) Weapons. Some U.S. States and Foreign Countries prohibit the sale, receiving, and use of certain Weapons and/or Training Weapons. It is solely your (the purchasers) responsiblity to know your local and National Laws regarding Weaponry and/or Training Weaponry before you place, (purchase) your order. Parental permission does not constitute and is not sufficient to order and purchase Weapons and/or Training Weapons. Shinobi Gear Inc. is not and will not be liable for the purchase and/or use of any Weapons and/or Training Weapons purchased from our web store and/or our organization or any of our affiliates.
Shipping/Handling Charges
We offer free shipping on standard delivery/shipping only unless stated otherwise. All shipping charges are calculated according to shipping weight of each individual item ordered. All COD orders will have an additional $8.00 COD charge applied to the shipping charge. No COD international orders. All Georgia residence will be charged sales tax. For 2nd Day Air and Next Day Air shipping charges, please contact us either by phone at USA 888.595.5240 International 706.570.7745 or you can email us at :  We gladly accept: Visa, Master Card, American Express, Discover, Echeck, C.O.D., & PayPal.
Or feel free to place your order by phone. USA 888.595.5240 International 706.570.7745. If paying with a personal check or money order please allow 10 business days from time of receipt to clear/process. A $30.00 fee will be imposed for all retruned checks.
Trademarks
Shinobi Gear logo , shinobigear.com , shinobigear.net , shinobigear.org , shinobiforum, Budo Naturals Logo, budonaturals.com, Living Budo Logo, livingbudo.com, Ninjutsu World, ninjutsuworld.com and Shinobi World Logo, shinobiworld.com and any likeness is a Licensed/Registered Trademark of Shinobi Gear Inc. No part of the Shinobi Gear logo, and/or the pages contained in this website, and/or any of Shinobi Gear, Inc. divisions and/or affiliations may be reproduced, stored in or introduced in a retreival system, or transmitted in any form or by any means (electronical, mechanical, photocopying, recording or otherwise), without the prior written permission of both the Trademark owner and/or the company owner.
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